hotline: 336-838-4149

Shipping and Returns

Gems Safety Products packs all items safely and securely, testing the strength of packaging on all packages before sending out for shipping. Gems can ship via UPS, USPS, USPS International, and if local (see address information in Contact Us page) Gems can arrange for store pick-up as well. We ship all items within 2-5 business days. Please contact us if you have any specific questions regarding shipping.


Returns

Gems Safety Products accepts all return requests with a 5% re-stocking fee that is required from the customer in the form of PayPal payment prior to return. For return requests with claims of damage and / or misrepresentation, Gems will require proof of damage and / or of misrepresentation before agreeing to pay for customer return shipping. In all cases, please contact Gems directly via phone or email (see Contact Us page for details).